Decibells applications provide up-to-date information in the format required by the clients. Decibells software can easily coordinate between various departments and functions in your enterprise. Applications supports control over spending limits and authorization limits for each executive, thereby enabling tighter financial control. Decibells software is capable of handling multi-company, multi-division, multi-location, multi-currency and multi-unit of measurement environments.

To address the complexities, Decibells developed an Enterprise Resource Planning methodology. Our ERP methodology provides a low risk, rapid and reliable way to build end-to-end customer management solutions. We can help your organization identify where revenue and profit opportunities lie, identify leverage able information required for discovering what is unique about each customer, and developing the rules that will apply in different business situations.

ERP (Enterprise Resource Planning), Plant Maintenance, CRM (Customer Relation Management), HR ( Human Resource Management ), TPM / WCM (Total Productive Maintenance \ World Class Manufacturing ), PTT ( Purchase Through Tendering ), Insurance ( University / Institute Management System ), Hospital ( Hospital Management System ), Hospitality ( Hotel / Resort / Property Management System ).

Applications have been developed in RDBMS Client/ Server/Three Tier Architecture, Graphic User Interface and Object Oriented Technology. Applications support MS-SQL Server, Oracle, Sybase, Informix directly and other databases through ODBC connectivity. The applications have multilevel security to restrict the users to their specified functions only. Sara applications have built-in workflow management and drill down facilities.

ERP helps to create an integrated information which helps in enhancing sales, minimizing inventory, reducing waste, reducing energy consumption, streamlining purchases, balancing material, minimizing errors, supplying material as per customer specifications etc. ERP has been implemented in Discrete Manufacturing as well as Process Industries in many countries. ERP comprises of more than twenty five modules including Sales, Dispatch & Invoicing, Purchase, Production, Inventory, Laboratory Testing, Master Sales Schedule, Master Production Schedule, Material Requirement Planning, Capacity Requirement Planning, Shop-floor Control, Scrap Accounting, Distribution Resource Planning, Quality Control, Project Management, Sub Contracting, Fixed Assets, After Sales Service, Fixed Deposits, Accounts Receivable, Accounts Payable, General Ledger, Foreign Exchange Buying and Selling, Payroll, Electronic Data Interface etc.

Profitable plants are those that run non-stop and produce defect free products. When the value of machines is in millions or even billions, then keeping those assets productive is the key to enterprise profitability. Plant Maintenance is the key for a successful plant. It comprises seven modules that work together to achieve zero defects and zero breakdowns thereby maximizing product quality and overall plant efficiency. Plant Maintenance covers Planned maintenance, Breakdown maintenance, Condition based maintenance, Lubrication and Inspection Schedule, Opportunity maintenance, Shut Down maintenance, Ad-hoc maintenance (Job card/Work Order) and Calibration of Instruments.

Very often there is a need for high degree of transparency in procurement, especially in government organizations and Government or World Bank aided projects. This is excellently done through public tenders. Since such procurement comprises of multiple stages and involves complex documentation, an IT based system is a must.

PTT covers budgeting, budget consolidation, individual work sanction, release of ads, tender preparation, sale and receipt of tenders, managing EMD, bid comparisons, short listing on technical and financial bids, work order management, payments etc. The System helps the department to create their yearly budgets (capital and revenue) for new work, continued work from the previous year and for maintenance jobs. The system also consolidates departmental budgets into a single budget for the whole company. The system keeps track of individual work sanctions and helps in preparation of the tender document. It can handle both open & restricted tenders. Tender can be for single bid or for two bid system i.e. technical and commercial. It also keeps record of the prebid meeting.

The system keeps track of the sale and receipt of tender document of various parties and EMD received. The system helps in comparison of technical bids on the basis of point system for various conditions of the tender document. The system again helps in comparison of commercial bids and assigns a final composite ranking based on technical and financial bids. Once the party is selected for the job the system keeps track of the items/services provided by the parties and helps the organization in paying the legitimate bills of the suppliers/contractors.

Universities and institutions are offering a variety of courses targeted at every age group at numerous locations in multiple media formats. Classroom learning is being supplemented with e.Learning, Distance Learning, Web based Learning and more. To be able to quickly launch new courses, add new locations and offer in multiple formats, universities and institutes need an IT system to capture and process information regarding faculty, students, registrations, examinations, certifications, fees etc. Running an institution is no longer just enabling student teacher interaction.

Institute covers Admissions Management, Course Management, Certification Management, Student Information System, Facilities Management, Library Management, Finance, Administration, Purchase Management, inventory Management, Payroll, Fixed Assets etc. The Admission module covers Advertisement in Media, Receipt of Applications, Written Test, Interview, Selection of Candidates, Joining of Students and Induction Training. The Course Management module keeps track of different Degree/Diploma offered, batches of students, courses offered, faculty for different courses, courses undertaken by students, marks/grades obtained by students, feedback from students and faculty. The system maintains a comprehensive database of the history of all students comprising of biological information, medical data, contact addresses, admission to Degree/Diploma, date of admission, fees paid, scholarships received, courses undertaken, marks/grades obtained, result, certificates issued, date of leaving etc. The system also helps the administration to manage various facilities e.g. class rooms, conference rooms, projection systems, hostel facilities etc.

Hospitals primarily provided convenience for doctor patient interaction and patient care. Today's hospitals are burgeoning with expensive diagnostic and treatment technology, security, visiting specialists and sophisticated communication systems. Today's hospitals are much larger than before and increasingly specialized. Furthermore, insurance claims processing is an extremely complex and time-consuming activity. Hence managing today's hospital requires sophisticated IT systems that integrate all functions of a hospital. Hospital covers Reservation, In Patient Admission, Out Patient Registration, Tests & Results, Patient Care, Pharmacy Control, Operation Theater Scheduling, Patient Billing, Insurance Policy Claim Processing, Medical History, Procurement, Inventory Control, Finance and Administration.

Decibells is an integrated, evolutionary approach to customer interaction management, leveraging the power of existing resources while providing a clear path to a future where the Web will play an increasingly important role.

Enterprise is an integrated evolutionary approach to customer interaction management, leveraging the power of existing resources while providing a clear path to a future in which the web will play an increasingly important role. Decibells Enterprise gives customers what they want: quick, accurate responses to their questions, while increasing the productivity of agents and giving supervisors the tools they need to maximize scarce resources.

Decibells Enterprise enables you to immediately improve the effectiveness of your Call Center, and quickly extend those gains across multiple customer communication channels including Web self-service, email and live web collaboration.

Insurance is the most experienced service in the country with thousands of clients in every state. They provide a hassle-free way to compare and purchase insurance and have been recommended by hundreds of financial writers and periodicals. They offer services in following insurance categories : LIFE, HEALTH, TRAVEL, LONG TERM CARE and INTERNATIONAL. Give them a try Human beings are striving to reach greater heights than ever before - building taller buildings, longer bridges, bigger plants and expanding the reach of mankind. However, the risk associated with such endeavour has also increased. All this is fuelling the need for risk management and insurance.

Decibells Insurance covers underwriting insurance policies, re-insurance, risk analysis, claim processing, brokerage calculation, finance and MIS for all types of insurance - Auto, Fire, Theft, Marine Cargo, Marine Hull, Workmen, Engineering Contractor, Medical, General Accidents, Life etc. The system can be used by insurance companies as well as insurance agents to issue insurance policies which are most suited for their clients. The system provides total exposure of various types of policies, percentage of risk reinsured, broker rating and profitability of various policies.

E-insurance underwriting covers different class of business, standard policies of different insurance companies, general/special terms and conditions, brokerage percentages, premium rates, comparison of various insurance products for a client selection and issue of an insurance policy. The reinsurance module covers :-